A Sales Support Coordinator is required to support the work of the sales team and thereby increase productivity. The role will also work closely with the Operational team to ensure space is managed to its maximum effective capacity and additional revenue opportunities are enhanced.
a. Processing all Sales Orders via Salesforce, our and Event Management teams on a day to day basis
b. Allocating incoming leads to the Sales Team ¨C leads will come in the form of telephone and email enquiries
c. Providing support customer and to the sales team as required
d. Responsibility for ensuring the smooth running of the administrative functions within the department leaving the sales team to focus on client contact time and sales.
e. To control our space reallocation system (Points List) based on clients previous spend
f. Meetings arrangement and making travel arrangements
g. Preparation of standard presentation materials
h. Responding to client queries within a set response time
i. Keeping databases and other information sources up to date
j. Some travel may be required.
The ideal person will be articulate, professional, a great communicator, extremely organized and pay particular attention to detail. This is a interesting and challenging role that will give the right candidate exposure to an exciting events business with a respected and reputed company within the industry.
They will need to be or demonstrate;
a. Excellent interpersonal and communication skills - can work effectively within team
b. Experience in a Sales Support role, ideally in the telecommunications or consumer electronics
- c. Sales experience within a controlled environment of advantage
d. Well organized and able to manage multiple tasks simultaneously
e. Good working knowledge of Microsoft packages. Proficiency in Excel
f. Professional and enthusiastic
g. Self-motivated and able to work autonomously
h. Must be proficient Mandarin, Cantonese and English speaker