FAQ ID: 63 =>

Technical Help, Support

Views:[2075]   Published:[4/28/2008]    Updated:[]
    

a) I requested technical support but did not received a response
b) I have not received E-mail/account verification request
We usually reply within 48 hours of receiving your inquiry. However, due to high volume of inquiry, it may take little longer time (not more than 72hrs) to get back to you. Please accept our apologies for the inconvenience and rest is assured that, we are working on your request and will get back to you as quickly as possible.

Be reminded to please check your SPAM or junk or bulk mail folders of your email. Sometimes your purchase receipt or reply may have been directed to this folder, especially if you use AOL/Yahoo/Hotmail/Gmail or you use any desktop mail clients software. Please double check on Junk mail folder before contacting us again. Please avoid duplicating your request, as this will cause delay our response to you. Thanks for your patience!

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